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TOILA INC ("TOILA INC" or "Seller") provides information concerning its products, terms of sale, installation procedures and maintenance practices to assist its clients in making selection, usage, installation and maintenance decisions, to maximize their enjoyment of its products, and inform the client of terms and conditions which are part of the sales' consideration. It is the responsibility of the client and/or the client's installer to blend the product to the owner/client's satisfaction. Client's selection and usage of TOILA INC's products and the installation procedure and maintenance practice employed by each client are outside the direction and control of TOILA INC and are strictly subject to these conditions of sale and solely the choice and responsibility of each client. Any deviation from these conditions must be in writing and signed by TOILA INC, client and, where appropriate, client's installer.
Yes, materials authorized for returns are subject to a 30% restocking charge plus freight charges.
No material may be returned for credit later than 7 days from date of invoicing.
No material may be returned without prior authorization. Call our Customer Service for a Return Authorization (RA) number prior to shipping and return within fifteen days. The RA is required for account credit. Returns without prior authorization may not be credited.
No returns of special orders shall be authorized or permitted.
Packaging is critical, all returns must be properly packed to avoid damage and eliminate breakage. credit will not be issued for merchandise that is damaged or broken due to improper packaging or handling. filing of damage claims with freight carriers is customer's sole responsibility.
Still Have Shipping Questions?
If you still have question about shipping and return, please feel free to contact us.
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TOILA INC Copyright 2026. All Rights Reserved.
Terms and Conditions | Prop 65 Warning | Privacy Policy | Cookie Preferences
Do Not Sell or Share My Personal Information
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TOILA INC Copyright 2026. All Rights Reserved.
Terms and Conditions | Prop 65 Warning | Privacy Policy |
Do Not Sell or Share My Personal Information